Legal
Privacy policy
How we handle your personal information, in plain English.
Contact: use the contact form or call 1300 224 626.
What we collect
Your name, organisation, email, phone and delivery details, plus what you tell us about your bags. Like most websites, we also collect basic usage information such as pages visited, browser and device.
Why we use it
To answer your enquiry, prepare quotes, print and deliver orders, and improve the website. We only send you marketing if you agree, and you can unsubscribe at any time.
Who we share it with
Only what is needed, with providers who help us deliver orders and run the website, or where the law requires. We do not sell personal information.
Keeping it safe
We take reasonable steps to protect your information, and delete it when we no longer need it.
Access and complaints
You can ask to see or correct the information we hold about you. If you have a concern, contact us first. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy. The current version is always on this page.
Need a hand?
Talk to a human
Call 1300 224 626 or send an enquiry. You will get a person, not a phone tree.